Privacy Policy

Privacy Policy for Pixelborn.net

We are staunchly committed to protecting and meticulously safeguarding your privacy and personal data through advanced protection protocols and comprehensive security measures across our entire platform.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, feature utilization metrics, and session duration statistics. This information is collected through automated logging systems, cookie tracking, and analytical tools and may include time spent on specific creative tools, interaction with pixel art features, and card deck building activities. The source of this data is our web analytics software and server monitoring systems. We process this information for several important purposes, including platform optimization, user experience enhancement, feature popularity analysis, and performance monitoring, which enables us to improve service delivery, optimize resource allocation, and enhance user satisfaction. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes email address, username, password hash, account creation date, subscription status, and billing information. This information is collected through registration forms, account updates, and subscription management systems and may include payment preferences, account security settings, and communication preferences. The source of this data is direct user input during registration and account management. We process this information for several important purposes, including user authentication, service provision, subscription management, and security monitoring, which enables us to maintain secure access, process payments, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes display name, avatar image, bio information, social connections, and creative preferences. This information is collected through profile creation forms, social integration features, and platform interactions and may include artistic specialties, preferred creation tools, and community participation records. The source of this data is user-provided content and platform interaction history. We process this information for several important purposes, including community building, content recommendation, collaboration facilitation, and personalized experience delivery, which enables us to foster community engagement, enhance creative collaboration, and provide tailored content suggestions. The legal basis for this processing is our legitimate interests in operating and improving our platform services.

User Rights:

You have the right to access, which means you can request a complete copy of all personal data we hold about you, including how it’s being used and who it’s shared with. This includes the ability to receive confirmation of data processing, obtain copies of your personal data, and understand how your data is being used. To exercise this right, you can submit a formal request through our dedicated privacy portal or by emailing [email protected] with the subject line “Data Access Request.” We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.

You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update profile information, correct account details, and modify personal preferences. To exercise this right, you can use our account settings interface or submit a formal correction request through our support system. We will respond within 15 days and may require account password verification, email confirmation, and specific detail validation to verify your identity.

You have the right to erasure, which allows you to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove content you’ve created, and withdraw processing consent. To exercise this right, you can initiate account deletion through your account settings or submit a formal erasure request via email. We will respond within 30 days and may require account password verification, email confirmation, and identity verification documents to verify your identity.

You have the right to restrict processing, which means you can limit how we use your personal data while maintaining its storage. This includes the ability to pause processing activities, temporarily disable features, and limit data usage. To exercise this right, you can adjust your privacy settings or submit a formal restriction request through our support system. We will respond within 15 days and may require two-factor authentication, account verification, and specific processing details to verify your identity.

You have the right to data portability, which enables you to obtain and reuse your personal data across different services. This includes the ability to download your data in a structured format, transfer information between platforms, and maintain control of your information. To exercise this right, you can use our data export tool or submit a formal portability request via email. We will respond within 30 days and may require account verification, identity confirmation, and specific format requirements to verify your identity.Data Collection and Processing

We process Service Data which includes account credentials, user profiles, gaming preferences, artwork submissions, and deck configurations. This processing involves secure storage, analysis, and optimization of user-generated content, enabling us to provide personalized gaming experiences and community features. For example, in the context of gaming, this includes tracking achievement progress, maintaining leaderboards, and managing digital art collections. The legal basis for this processing is the performance of our service contract with users, specifically to facilitate creative content sharing and gaming functionality.

We process Technical Data which includes device information, IP addresses, browser type, session data, and system logs. This processing involves automated collection and analysis of technical metrics, enabling us to optimize platform performance and ensure security. For example, in the context of gaming, this includes monitoring game server performance and managing user authentication sessions. The legal basis for this processing is our legitimate interest in maintaining service functionality and security.

We process Communication Data which includes messages, forum posts, comments, and support tickets. This processing involves storage and analysis of user interactions, enabling us to facilitate community engagement and provide customer support. For example, in the context of gaming, this includes moderating community discussions and addressing technical issues. The legal basis for this processing is consent and legitimate interests in maintaining community standards.

We process Transaction Data which includes purchase history, payment information, and digital asset ownership records. This processing involves secure payment processing and transaction verification, enabling us to manage digital content purchases and subscriptions. For example, in the context of gaming, this includes tracking virtual item ownership and processing in-game purchases. The legal basis for this processing is the performance of sales contracts and legal obligations regarding financial records.

We process Preference Data which includes customization settings, content preferences, and notification preferences. This processing involves storing and applying user preferences, enabling us to personalize platform experiences. For example, in the context of gaming, this includes saving game settings and content filtering preferences. The legal basis for this processing is consent and legitimate interests in providing personalized services.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and approved certification mechanisms. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by EU-US Privacy Shield Framework, GDPR requirements, and ISO 27001 standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of active account plus 24 months after closure to facilitate account recovery and comply with legal obligations
Usage Data: Retained for 12 months to analyze platform usage patterns and improve services
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
Communication History: Retained for 36 months to maintain support history and resolve disputes
Technical Logs: Retained for 6 months for security monitoring and system optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy and Management

Essential cookies are fundamental to website functionality. These cookies maintain core operations, secure user sessions, and ensure technical stability across Pixelborn.net. We use them specifically for authenticating users during creative sessions, protecting user accounts and artwork, maintaining secure connections during design activities, managing active gaming sessions, and ensuring platform stability during multimedia interactions.

Essential Cookies: These cookies serve vital functions for basic platform operations. They process authentication tokens and session data to enable secure access and gameplay. For example, in our gaming context, these cookies maintain your logged-in status while creating pixel art or participating in card-based activities.

Functional Cookies: These cookies enhance your experience by remembering your preferences. They process interface settings and customization data to enable personalized platform interaction. For example, they remember your preferred color palettes, canvas settings, and card deck arrangements between sessions.

Analytics Cookies: These cookies help us understand user behavior on Pixelborn.net. They process usage patterns and interaction data to enable platform improvements. For example, they track which creative tools are most popular and how users interact with different game features.

Performance Cookies: These cookies assess and optimize platform operations. They process technical performance data to enable smooth functionality. For example, they monitor loading times for pixel art canvases and ensure efficient delivery of card game assets.

Cookie Management

You can control your cookie preferences through your browser settings, our platform’s cookie consent tool, privacy preferences in your account dashboard, and custom settings for creative sessions.

GDPR Compliance

For EU residents, we ensure explicit consent mechanisms before processing any non-essential cookies. We minimize data collection to only what’s necessary for platform functionality, limit data usage to stated purposes, implement strict storage limitations, and maintain complete transparency in our processing activities.

CCPA Compliance

California residents have specific rights regarding their personal information. You may request details about collected information, delete your personal data, opt-out of data sales, and exercise these rights without discrimination. We ensure equal service quality regardless of privacy choices.

COPPA Compliance

For users under 13, we implement strict age verification processes and require parental consent before account creation. We limit data collection to essential platform operations, implement special protection measures for young users’ content, and provide parents with access rights to their children’s account information.

Updates and Changes

We regularly review and update our cookie practices to maintain compliance and enhance user privacy. Users receive notifications about significant changes, and we may require renewed consent for modified data processing activities. All changes are clearly documented and monitored for continuous compliance.

Contact Information

For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for pixelborn.net and covers all associated services within the gaming industry.